This study is designed to introduce students to basic principles and functions of Management in an organizational setting including decision-making, planning, organizing, staffing, leading and controlling. The roles and functions of managers are examined within the context of organizational structure, cultural diversity, teamwork, ethics and global challenges. This course was previously BME-212314 Management Principles.
Students have the opportunity to develop individualized studies with their mentor in Management (MGMT). Registration for this class must be approved by the student’s mentor.
Students have the opportunity to develop individualized studies with their mentor in Management (MGMT). Registration for this class must be approved by the student’s mentor.
The student will explore conflict, negotiation, and mediation in the organizational setting. Topics included are approaches and strategies for understanding and managing conflict, developing communication skills, and strategies that facilitate conflict resolution. The student will also have the opportunity to develop and assess his/her own conflict communication style. Prerequisite (must complete before registering): Organizational Behavior (MGMT 3060) Corequisite (must be taken concurrently): Principles of Management (MGMT 1005), or equivalent.
This advanced level business course is designed to provide an awareness of the challenges and opportunities that are presented when management is conducted across cultural and national boundaries. The core material considers elements of managerial and organizational significance in communication, motivation, teamwork, culture, leadership, structure, change, and human resources. Each of these elements has to be reinterpreted in international and inter -cultural contexts. Issues such as culture, communication, and national difference have to be approached and efforts made to optimize the innovation and changed perspectives provided by inclusion of other cultural dimensions and of diversity in the workplace. Prerequisites (must complete before registering): Prior courses in Management and/or Business, or similar relevant experience are recommended.
This course examines the source, development, and exercise of the concepts and principles of right and wrong human behavior at the individual and organizational levels of society. Building upon classical and contemporary ethical theory, students learn how to apply a general-purpose ethical decision-making model to resolve ethical dilemmas. Progressing to the workplace, the acquired analytical skills and generic model are placed in the context of the modern global workplace and applied to challenges presented in case studies on issues including, but not limited to: employee privacy; truth in marketing; discrimination; the environment; sweatshops, etc. Prerequisites (must complete before registering): This course demands advanced level critical thinking and writing skills.
Attributes: Humanities Gen Ed, Liberal
The main objective of this study is to understand the management and leadership of successful business relationships between international business participants from different cultures. Topics include: the basics of culture and cultural theory; globalization and culture; problems of cross-cultural communication and negotiation; the impact of cross-cultural differences on business and management performance; working in cross cultural environments and on cross cultural teams; leadership across cultures; international business customs and protocol; and culturally sound strategies for organizational success in the global business context. Prerequisite (must complete before registering): Principles of Management (MGMT 1005), or equivalent. Highly Recommended (not required): Organizational Behavior (MGMT 3060) or Managerial Leadership or Human Resource Management (HRMS 3015), or equivalents This course was previously BME-213974 International Cross-Cultural Management.
One of the most exciting and satisfying activities in business is to start a new venture. This course will provide students the opportunity to explore the entrepreneurial mindset and investigate how innovative and creative concepts can be transformed into a viable business. Student will develop a comprehensive strategy for launching and sustaining a new business venture.
This study explores the theory and practice of effective leadership. Some of the topics students will explore include leadership theories, the nature of managing and leading, behavioral indicators of leadership and the complex nature of power and influence within organizations. This course was previously BME-214624 Managerial Leadership.
The objective of this course is to explore and analyze modern logistics from a managerial perspective. The study focuses on the fundamentals of logistics in light of contemporary global business environments and the latest technological advancements and economic changes that have occurred in logistics. Major topics include inventory management, strategic and financial logistics, logistics and information technology, international logistics, procurement, distribution and warehouse management, and transportation management. Prerequisite (must complete before registering): Principles of Management (MGMT_1005) or Introduction to Business (BUSN 1015) or equivalent.
Management is both a historical and an emergent discipline, which continues to be shaped by the forces of globalization, technology, and diversity. This study will examine the evolution of management theories needed to understand the role of today's manager. Some of the topics students will explore include: the challenges of modern management, decision making, planning and organization strategy, responsibility, authority and delegation, as well as influencing employee competencies and behaviors. Prerequisite (must complete before registering): Principles of Management (MGMT 1005), or equivalent Highly Recommended (not required): Organizational Behavior (MGMT 3060) or Human Resource Management (HRMS 3015) or equivalents. Students should have advanced-level critical thinking, writing and reading skills. Note: If this course is being considered as a capstone course, the assumption is that students are in their last enrollment and have successfully completed most of the BME requisite courses.
This advanced management study, which is open to all students and is also part of the Business and Environmental Sustainability Certificate, focuses on strategic planning and managing sustainable business operations. The student will become acquainted with skills needed to understand the role of management in the context of sustainability, will explore ways to incorporate sustainability strategies through industry analysis, competitive advantage and SWOT analysis. The study also involves mastering leadership concepts such as managing change, organizational culture, and corporate social responsibility. Students will learn strategies to employ as change agents, will create a toolbox of best practices to lead change, and master analytic tools they can use to assess success in creating sustainable organizations. Prerequisite (must complete before registering): Principles of Management (MGMT 1005) or equivalent and Economics and/or Finance or equivalent. Students should not take this course and Sustainable Enterprise Management.
The course in not-for-profit management explores the unique nature of these organizations and the management skills required. Concepts and theories applicable to this field, often referred to as the nonprofit sector, will be examined. There is a focus on key organizational and management characteristics, such as the mission, governance, leadership, funding and financial management, organizational dynamics, human resources, strategic management, advocacy, and social entrepreneurship. Included will be the development of an understanding of the challenges of managing an organization that is comprised of a mix of paid staff and volunteers. An exploration of current trends and challenges facing today’s not-for-profit organizational managers will be included. Prerequisite (must complete before registering): Principles of Management (MGMT 1005), or equivalent This course was previously BME-213354 Not-for-Profit Management.
In this course students will learn about the concepts, methodologies, and challenges of operations management. Operations management involves the planning, organizing, leading, and controlling of resources for an organization’s transformation of inputs to desired outputs - the production of and delivery of goods and/or services to customers. The student will develop an understanding of the factors that are balanced to optimize the effectiveness of delivering these products and/or services. Quantitative and qualitative analytical methodologies aiding in the manager’s decision making process will be explored. Students will study the strategic importance of operations. Topics covered will include process and operations design, capacity, inventory management, forecasting, quality, aggregate and resource planning, just-in-time and lean operations, product design, supply chain, technology utilization and operations in a global context. Prerequisites (must complete before registering): Principles of Management (MGMT 1005) and Statistics (MATH 1065) This course was previously BME-214204 Operations Management.
This course is designed to provide students with an appreciation of the processes and dynamics that surround production in manufacturing and service environments. The course will consider the planning and logistics associated with the manufacturing process and will concentrate on issues such as scheduling, production layouts, capacity, and quality. The core element of the course is to understand the production of goods and services as a dynamic process that is amenable to a thoughtful, relevant, and efficient system of management in areas such as value-added activities, product and process design, quality, capacity and facility, and human resources. Prerequisites (must complete before registering): Students should have successfully completed Principles of Management (MGMT 1005) and at least one course in Statistics Note: Operations Management is an upper-level course that articulates with other functional areas of organizational and business studies.
This study in organizational behavior (OB) explores the sociological and psychological foundations of behavior in organizations and seeks to understand how the behavior exhibited by individuals and groups affects organizational structures, processes, and ultimately, performance and effectiveness. This study focuses on the core concepts, theories, and methods of human and of organizational behavior. Its main objective is to analyze, understand, and manage the development of complex and multifaceted contemporary organizational behavior. Topics include the changing environment of organization, foundation of individual behavior, motivation, communication, conflict and negotiation, power, politics, organizational justice, leadership, decision making and problem solving, organization culture, and organization change and development. This course meets the understanding people in an organizational context area of study guidelines for students in the business, management and economics area. Prerequisite (must complete before registering): Principles of Management (MGMT 1005), or equivalent This course was previously BME-214614.
The purpose of this study is to give the student the opportunity to explore management in the sports industry and learn the marketing, labor relations, planning, financing, and other practices and procedures associated with sports management. Topics will include the amateur sports industry, the professional sports industry, and sports industry segments, such as facility management, event management, sales, communication, broadcasting, media, and licensed products. Prerequisite (must complete before registering): Principles of Management (MGMT 1005), or equivalent.
This course is taught as a capstone course and is designed for students who wish to own and manage their own business or understand the managerial aspects of a small business. It is a course designed to give the student the appropriate theoretical and applied learning needed to understand the working environment of the typical small business and to provide skills needed to develop a full business plan. Prerequisites (must complete before registering): Marketing Principles (MRKT 1005), Principles of Management (MGMT 1005), Accounting, Economics, Finance, Legal Environment Business I (BUSN 1025), and a broad foundation of business studies at the advanced level. This course was previously BME-214704 Entrepreneurship and Small Business Management.
This course builds on the student’s prior learning in management, marketing, accounting and finance and applies that knowledge to starting and managing a small business (less than 500 employees in the US; less than 250 in the EU). The course deals with small business start-ups, their day-to-day operations, appropriate leadership skills and human resources issues, product development, budgeting, cash flow management, capital purchases, and the effective use of technology. The course will also consider the dynamics of the family business, succession planning, and the process of valuing and selling the business. Prerequisites (must complete before registering): Students should have successfully completed courses in Principles of Management (MGMT 1005), Marketing Principles (MRKT 1005), Principles of Accounting, and Principles of Finance or equivalents. Highly Recommended (not required): Successful completion in a course in Human Resource Management (HRMS 3015) and/or Organizational Behavior (MGMT 3060). Notes: Small Business Management is an upper-level course that articulates with other functional areas of organizational and business studies, although it is concerned with the unique dynamics of small and medium sized enterprises. This course was previously Entrepreneurship and Small Business Management.
The healthcare field is a rapidly changing one and it is critical for those in healthcare management to stay abreast of these changes. Current Issues in Healthcare Management provides a comprehensive and evaluative look at current issues relevant to health care policy and management. The course addresses key health care components of improving access, ensuring quality and controlling costs through the examination of trends in technology, consumer behavior, reimbursement models, competitive strategies and market dynamics. Prerequisite (must complete before registering): Principles of Management (MGMT 1005), or equivalent.
This course is designed to explore and analyze supply chain from a managerial perspective. The study focuses on the objectives and fundamentals of supply chain management in today’s dynamic global landscape and the latest technological and economic changes that have recently occurred in the business and supply chain networks. Major topics include designing distribution networks, supply chain performance, designing global supply chain networks, demand forecasting, managing uncertainty in a supply chain, and managing economies of scale in a supply chain. Prerequisite (must complete before registering): Principles of Management (MGMT 1005), or equivalent Highly Recommended (not required): Project Management (INFT 3035), or equivalent.
The focus of this study is on the global contexts and influence of international trade on supply chains. International supply chains are investigated and dynamics and the impact of international laws and trade are examined. Students will explore other aspects such as building international strategic partnerships across different entities in supply chains, factors impacting supply chain design, procurement and strategic purchasing in the global supply chains, global logistics and transportation management, role of information technology and information sharing in global supply chains, coordination patterns in global supply chains and risk and revenue management. Prerequisite (must complete before registering): Principles of Management (MGMT 1005), or equivalent Highly Recommended (not required): Previous study in international business Note: Students taking this course may also take Supply Chain Management (MGMT 3075), which sets the foundation for understanding a broader global context. This course was previously BME-214344 Supply Chain Management in the Global Context.
In this study, the student will develop an in-depth understanding of a sustainable organization and its management. The student will explore how an organization incorporates forward, long-term perspectives in sustainability into its decision making - including environmental, societal and business inter-relationships. This study will allow the student to develop an understanding of key ethical considerations and stakeholder views and impacts. This study will increase the student's awareness of the organization within broader contexts. Prerequisite (must complete before registering): Principles of Management (MGMT 1005), or equivalent Note: Students who have taken Managing Sustainable Organizations (MGMT 3040) should not take this course.
This study will examine the theories, concepts and research that impact how women develop as managers and leaders within organizations. We will explore the challenges and opportunities women encounter in seeking advancement to management positions and the impact these have on their career choices and progression. We will discuss how organizational members (men and women) can help create a workplace that encourages and promotes talent, regardless of gender. We will examine the context in which women are viewed, evaluated and compensated in the workplace and how gender influences perceptions of women as managers. Topics may include a historical perspective of women in the workplace, comparisons to international countries, pay inequality, gender differences in communication, management and leadership styles, gender biases, and work-life issues. Prerequisite (must complete before registering): Principles of Management (MGMT 1005), or equivalent Note: This course is relevant to all students who are interested in exploring the roles they can play in advancing women in the workplace. This course was previously BME-213224 Women in Business: Managing and Leading.
Students have the opportunity to develop individualized studies with their mentor in Management (MGMT). Registration for this class must be approved by the student’s mentor.
In this course students will learn about what constitutes effective change management including how to develop a change management strategy, establish goals, communicate the organization’s vision, and find practical ways to deal with successful change processes. Understanding of management and leadership concepts developed in courses such as Organizational Behavior and Leadership will assist the student in understanding how change impacts managerial function, roles, culture, values, conflict, groups and team development, decision making, motivation, stress and employee satisfaction and retention. Prerequisites (must complete before registering): Principles of Management (MGMT_1005), and Organizational Behavior (MGMT_3060) and Organizational Development and Leadership.
This course is concerned with the field of business policy and strategic management, as well as understanding a conceptual framework for policy formulation and strategic planning. The course also looks at the development of organizational policy as it applies to finance, marketing, production, operations, and human resources within the broad areas of management and systems. A major goal of this course in the business curriculum is to develop a general business and management point of view in the context of a global business environment. Prerequisite (must complete before registering): Principles of Management (MGMT 1005), Marketing Principles (MRKT 1005), Human Resource Management (HRMS 3015), or Corporate Finance (FSMA 3010), or equivalent Notes: This is a capstone course for students with concentrations in Business Administration or Management. Students are expected to integrate their knowledge from their prior studies and work experiences in this course.
In this course students will acquire an understanding of issues and complexities involved in the effective management of technology and innovation. Students will develop skills and critical thinking to use in solving problems related to development of effective management of technology and innovation and will examine possible frameworks and methodologies for assessing firm’s technological and innovative capabilities from a strategic perspective. Given the global nature of businesses the course will also incorporate topics such as managing international R & D, intellectual property, competitor assessment, and management of new product & process development. Prerequisite (must complete before registering): Principles of Management (MGMT 1005), or equivalent This course was previously BME-214224 Technology and Innovation Management.
Industries covered include retail, private practices such as law and healthcare, transportation, entertainment and others. Eighty-five percent of the jobs in the US economy are in the Service Sector. Specifically, the purpose of this course is threefold. First, the content is designed to expand the student’s understanding of services as a science. Core to the concept of services is the customer, who, unlike the manufacturing customer, participates in the service delivery. Therefore, the design and execution of the service process with customer’s needs and desires is essential. Second, the essence of this study is to teach students how to recognize the working elements of a service operation. Lastly, information technology is a critical component of services. Gaining an understanding of the focus of technology in services will be an underlying theme throughout the course. Prerequisites (must complete before registering): Principles of Management (MGMT 1005), or equivalent and Introductory Accounting I (ACCT 2005), or equivalent This course was previously BME-214234 Managing the Service Sector Operation.
In this course the student will acquire an in-depth understanding of manufacturing management. The study includes exploration of the fundamentals of manufacturing management, resource planning, concepts of lean manufacturing, leadership manufacturing management, synchronous manufacturing, manufacturing resource planning and total productive maintenance. Prerequisite (must complete before registering): Principles of Management (MGMT 1005), or equivalent This course was previously BME-214304 Manufacturing Management.
The purpose of this course is to introduce the student to concept of the project management and its characteristics. Project Management is a complex process that includes compilation of budgets, understanding of resources needed (both funding and staffing), performance specifications, and communication planning. Students will learn how to develop a plan and its components, create assessment goals, use measurement tools and diagrams, and manage projects that require cross department communication. Prerequisites: Principles of Management or Equivalent; Accounting, Finance, and HRM or equivalent knowledge. Note: Students can only take one of the project management courses: MGMT 4030 Project Management for Business, INFT 3035 Project Management, or MGIS 4015 Project Management in IT/IS.
This course is a capstone study for Business, Management & Economics students. It introduces the key concepts, tools, and principles of strategy formulation and competitive analysis. It is concerned with managerial decisions and actions that affect the performance and survival of business enterprises. The course is focused on the information, analyses, organizational processes, and skills and business judgment managers must use to devise strategies, position their businesses, define firm boundaries and maximize long-term profits in the face of uncertainty and competition. In studying strategy, the course draws together and builds on all the ideas, concepts, and theories from students' functional courses such as Accounting, Economics, Finance, Marketing, Management, Organizational Behavior, and Statistics. Prerequisites (must complete before registering): All of the core BME courses e.g. Management, Organizational Behavior, Accounting, Economics, Statistics, Marketing, Finance Notes: The assumption is that students enrolling in Strategic Management are in their last enrollment and have successfully completed most of the BME requisite courses.
This course focuses on the use and application of various statistical techniques and models that will assist students in making business decisions. It will help students to learn how to summarize, analyze and critically evaluate and interpret real-world data. The course covers descriptive and inferential statistics including measures of central tendency, variability, and shape, probability, sampling distributions, confidence intervals, hypothesis testing, regression analysis, and time series analysis. Business applications are used to illustrate these concepts. This course was previously MGT-654500.
The success of a corporate board depends on the skills of its members. The governing board of an organization holds an extraordinary responsibility for establishing the organization’s strategic direction around stakeholder needs and organizing a management structure designed to execute the strategy that capitalizes on the endeavors of the organization. This course will evaluate the skills needed to secure a successfully functioning corporate board and pathways in which individuals can develop key leadership competencies. Some of the competencies include being able to guide the mission, purpose, vision, and core values of the organization; develop a management structure and select a well-functioning executive staff; drive the strategic goals of the organization; monitor and evaluate all facets of organizational performance; maintain fiduciary responsibility; and ensure compliance with legal, ethical, and regulatory standards.
The success of a nonprofit board depends on the skills of its members. “The principal roles of the board of directors are to represent the public (or membership) interests in the organization and to represent the organization as its legal voice” (Bryce, 2017 paragraph 1). This will result in duties that include but not limited to obtaining and supporting operations that are consistent with nonprofit organizations, aiding in fund raising for the board, and acting in the best interest of the board and its role in society. Students in this course will study how a nonprofit board operates, the required financial management skills, the ethical values of a nonprofit and its board members, and how nonprofit organizations affect their stakeholders.
Serving on a corporate board requires recognition of the key competencies of potential board members. Often selection to serve on a corporate board is based on previously established relationships. This might be one of the reasons that corporate boards have shown a lack of diversity in the past. While there has been a positive trend toward diversifying the corporate board, individuals can take steps to become the next board member. This course will outline the key steps in raising your profile and creating a pathway for corporate board leadership. The course will address why personal-branding is important and how to create your own personal brand. This includes overcoming challenges in communicating your brand and building trust and support through networking. It is also important to learn from successful examples. Panel discussions will illustrate how individuals reached their goals and overcame obstacles. These panel discussions will be part of a residency experience or executive retreat, where participants can interact with women and other underrepresented leaders, who overcame the glass ceiling to serve on corporate boards. This MBA-Business Management elective is also offered as a standalone microcredential.
A diverse corporate board requires the organizational culture and processes that encourage corporate board diversity. Often this requires a change in existing board norms. In order to implement a planned change, several steps need to be taken. The first is an assessment of the current composition of the board and the process by which board members are chosen. This assessment includes the current culture of the organization and how it supports diversity within its leadership. In order to close the gap between what is the current nature of the board and the optimum board, the leadership must first identify its ideal board composition. Then a gap assessment is conducted to assess the difference between the current board make-up and what is ideal. Participants in this course will learn how to conduct a gap assessment and create a plan for change. Key topics covered in this course include organizational culture, organizational change, gap analysis, and creating diversity on corporate boards.
The purpose of this course is to provide to students the training necessary to develop the skills needed to use available standardized guidelines, to gather, and summarize financial transaction information necessary in a sound business and economic decision making process. Upon completing this course, students should be able not only to use these standardized guidelines to record and summarize financial transactions, but also to present and prepare financial reports needed by an organization’s stakeholders to assess its performance.
This core course introduces basic economic principles that help us understand the process of decision making by individuals and societies. We analyze the fundamental economic activities of production, distribution, exchange, and consumption at the micro and macro levels. Students will better understand the functioning of a free market system and the role of the government.
The course addresses three main areas. First, it focuses on how firms assess their performance over time and against an industry benchmark. In addition, it reviews ways of how companies are organized and deal within the financial markets. It also looks at the time value of money and examines the ways of identifying, assessing risk & return, and valuing the bonds and securities. Second, it studies firm's cost of capital, basis of capital budgeting, effects of cash flows and associated risks. Furthermore, it discusses the capital structure formation, concepts and theories. The third area of the the course addresses the diagnostics of working capital, financial planning and forecasting techniques, and finally the financial management of multinational corporations. Course Materials Fee: Graduate Studies is pleased to be able to provide access to the Thomson Reuters Eikon online database, a required resource of this course, for a fee which will be charged at the time of registration.
Success in leading people and managing performance, demands an understanding of how teams and work units operate and what motivates employees, as well as a candid assessment of your own personality traits and leadership style. Topics covered focus on alignment of leadership skills and roles with organizational goals and interests, organizational paradoxes, rationalistic and humanistic structures, gender diversity in corporate leadership, cultural change, communication, personality, engagement, power and influence, conflict management, and ethics. Within these broad categories, we will examine specific theories and models that have been used to describe and predict behavior in organizations, as well as examples of successful and unsuccessful behavior in organizations.
Strategic Perspectives of Global Management is one of the two introductory courses in the MBA program and focuses on expanding one's perspectives -- strategic, geographic, cultural and ethical. The goal is to enhance our appreciation of the richness of the multinational environments in which many businesses find themselves today. While global environments offer additional dimensions along which executives can add value, it also imposes additional constraints. For example, a supply chain manager faces vastly greater opportunities for value-adding locational investments in global environments, but must navigate complex and varied political and legal issues varying from one locale to another, best treated as constraints on their optimizing efforts. Further, many ethical executives who depend on statutory authorities to level the playing field while requiring ethical behavior of all players at home, find that they must make potentially costly ethical decisions about how and when they will treat their employees, their suppliers, and foreign environments better than those environments demand of them either de jure, de facto or both. Thus, global management often requires an additional layer of ethical reasoning that goes beyond domestic executive decision making. The goal of SPGM is thus to broaden the perspectives of first year MBA students by providing practice with a variety of strategic, geographic and ethical tools in varied case applications involving global business practice.
Management Information Systems explores the technologies and organizational factors that make information systems a vital part of contemporary business. By designing and building software applications, students will become familiar with the unique problems and opportunities that information systems present. The analysis of business cases will enable students to effectively manage both the hard and soft aspects of information systems in the workplace. An important focus of this course is to learn to communicate technical concepts and business decisions clearly and concisely. Therefore, emphasis is placed on written work that clearly states the business case, problem statement, and explains information system technology. Topics included in this course are an introduction to information system analysis and design through the system development life cycle, database technology, design of web-based business presence, integrating information systems into a business process, and the organizational implications of information systems. This course was previously MIS-652521.
This course provides the conceptual foundation for e-commerce and e-business at the global context. The course focuses on analyzing e-commerce, digital markets, and e-business firms using principles and theory from the fields of economics, marketing, finance, philosophy, and information systems; multiple opportunities for application are provided. In addition to concepts from economics and marketing, the course examines transaction costs, network externalities, perfect digital markets, segmentation strategies, price dispersion, targeting, and positioning. The course also addresses the literature on ethics and society, focusing on concepts such as intellectual property, privacy, information rights and rights management, governance, public health, and welfare.
This course focuses on the managerial leadership roles and competencies needed to translate strategic visions into tactical and operational plans. It also examines tools and methodologies to improve organizational efficiency and productivity through integration, communication, and the management of knowledge-based organizations. Students identify, develop, and apply competencies associated with the dynamics of change and flexibility and then balance them with the competencies required to lead with stability and control. This course was previously ORG-652591.
This course provides an intellectual and experiential forum for developing the interpersonal and intercultural communication and interaction skills necessary for successful development or implementation of international assignments. While learning to identify cultural aspects of verbal and nonverbal behavior of persons from different cultures and themselves, students will come to recognize cultural differences that can cause difficulties in management situations. Other important topics include analyzing the working of multi-cultural teams, dimensions of cross-cultural negotiations and competencies of cosmopolitan leaders. This course was previously MGT-651634.
This course provides an overview of the most important operational issues that manufacturers and service providers should consider when producing goods or delivering services. It also provides the concepts, tools, and methods that managers use to deal with operational problems in the global environment. Through this course, students will develop the ability to apply quantitative and analytical management tools and techniques in business decision making. Topics include operations strategy, project management, process strategy and analysis, quality and performance management, capacity and constraint management, lean systems, supply chain and inventory management, forecasting, operations planning and scheduling, and resource planning. Pre-Requisite: MGMT-6000 if not waived This course was previously MGT-654556.
Effective management of operations and supply chain is of great importance for organizations to survive and remain competitive in a global environment. This course focuses on understanding the principles related to managing operations and supply chains with an emphasis on key tradeoffs and risks. The course will introduce the basic concepts of logistics and supply chain management and the various logistic and supply chain strategies that companies employ in order to compete within an increasingly complex and dynamic global environment. It will also discuss the tools and strategies used to design and manage operations and supply chains across an organization in the global context. A range of international case studies will be used to illustrate key concepts, reinforce the material’s application in practice and extend learning. This course was previously MGT-651656.
The purpose of this core course is to engage students in a problem-solving analytical approach to understand how concepts and fundamental economic theory can be applied to decision making within a firm. The main goal of this course is to make students, in today’s contemporary environment, aware that an understanding of the economic forces at a national and global level, through a dynamic interplay of firms, consumers, and investors wherein market forces play a central role in the production, valuation, and allocation of scarce resources, including goods, services, and financial capital, that are vital towards strategic managerial decision-making. Pre-Requisite: MGMT-6015 This course was previously ECO-652551.
The purpose of this course is to engage students with the challenges of international economics in the modern age of technology and globalization. The course seeks to provide procedures and tools to evaluate impact of these forces on markets, prices and the operations for global managers. Topics include comparative advantage, terms of trade, macroeconomic indicators, theories of trade, gains from trade, tariffs and trade regulation, industrial policies, policies for economic development, regional integration, multinational corporations, capital and labor mobility, balance of payments, exchange rate systems, and current events. Prerequisite: MGMT-6015.
Strategic Marketing Management examines marketing from a variety of perspectives: students learn advanced marketing principles, apply them to a variety of situations, and expand their awareness of the complexities of a marketing perspective. The course includes some consideration of ethical issues; introduces organizational issues that influence the effectiveness of a firm's marketing strategy; the relationship between the marketing strategy and the organization's strategic plan, and global implications of the dimensions of decision making for marketing managers. Pre-Requisites: MGMT-6025 Strategic Perspectives of Global Management and MGMT-6005 Financial Management
The purpose of this course is to engage students with the challenges of global financial management. The course develops analytical skills to evaluate foreign exchange rates and risk management involving transaction, operating, and translation exposures, and evaluation of multi-national capital budgeting and investments, including using case studies in international financial management. Course Materials Fee: Graduate Studies is pleased to be able to provide access to the Thomson Reuters Eikon online database, a required resource of this course, for a fee which will be charged at the time of registration. Pre-Requisite: MGMT-6010 or instructor permission.
This course will focus on the advance study of the buying behavior of customers in the consumer market. Drawing on previous studies of the role of consumer behavior on marketing strategies, the student will identify the effect on strategy and policy based on the buying process of various market segments. Further in-depth analysis of both internal and external influences on the buying process will be applied to changes in strategy and outcomes in the global market environment. Emphasis will be placed on cultural variations in consumer behavior, changing demographics, the impact of reference groups, and prior customer attitudes and learning on the buying process. Research and Position Papers will be used to apply these concepts to strategy development and subsequent marketing programs. Ethical and legal implications on strategy and the marketing mix will be emphasized. This course was previously MGT-651557.
This course explores the different cross-cultural studies, and compares the impact of these different cultures on communication in the work environment. The course will analyze the influence of culture on interpersonal interactions in a professional setting, and then explore how to apply a communication strategy that will bridge the gap between the cultures. It will also look at key environmental trends and potential international communication challenges a global manager of the future will face. This course was previously MGT-651619.
This course probes the global legal environment for international business. This is an area that every global manager must be familiar with given the complexity and interdependence of global markets. The course reviews international law and organizations, the process for international dispute resolutions, sales contracts and terms of trade, liability of air and sea carriers in the transportation of goods across the globe, bank collections, trade finance and letters of credit. This course was previously MGT-651630.
This course covers emerging online technologies and trends and their influence on the electronic commerce marketplace. The course emphasizes the three major driving forces behind e-commerce: business development and strategy, technological innovations, and social controversies and impacts. Students will learn an in-depth introduction to the field of e-commerce and various revenue models including cloud computing models and delivery methods, and how to market on the Web. Next, the course covers up-to-date coverage of the key topics in e-commerce today, from privacy and piracy, to government surveillance, cyberwar, social and ethical issues, local and mobile marketing, Internet sales taxes, intellectual property. Finally, students learn how to plan for electronic commerce and apply analytical skills using Microsoft Power BI.
This course focuses on opportunities to utilize technology transfer within a global business to meet the goals of the strategic plan. This course is an introduction to the multidisciplinary aspects (including legal issues such as intellectual property ownership and rights of discovery), involved in the process of bringing technical developments, particularly research emanating from partner organizations, into commercial use. The course considers the challenges and regulations required for transitioning new developments into capital ventures created by the sale or lease of commercially viable processes and products. Finally the course looks at the complexity of new product development and commercialization, and the role of marketing programs on the successful commercialization of new products. This course was previously MGT-651653.
In this course, students will explore leadership in public and nonprofit organizations. The course begins with a consideration of the nature of leadership, the tasks of leaders, and the traits of effective leadership. Next, students examine leadership theories, their particular application to the public and non-profit sectors and the challenges facing these sectors. Finally, students will complete an independent research project dealing with leadership in public and nonprofit organizations. This course was previously MGT-651620.
This study will survey the legal field and the parameters the entrepreneur must be mindful of in order to effectively initiate and develop a new venture, including business ethics and social responsibility as reflected through rules and regulations; statutory versus common law and its impact on the entrepreneur; dispute resolution; torts, crime and international law and its effects on the entrepreneurial scene and of course constitutional law and how it permeates essentially every aspect of American commerce and enterprise. The increasingly emerging areas of Cyberlaw and Environmental Law will also be studied. This course was previously MGT-651627.
This MBA course introduces modern tools and techniques for planning, scheduling, reporting, controlling, and managing business related projects. The students will study and analyze the project life cycle and the core project management processes (scope, time and cost). The students will gain knowledge of the concept of Work-Breakdown Structure (WBS) and different approaches to project screening and selection, and will utilize those techniques in the project planning process. The students will learn financial analysis to evaluate and select a project using Excel, plan a project, estimate duration and setup project schedule, allocate resources using MS Project, and communicate project information using electronic and e-collaborative tools. Course Materials: Graduate Studies is pleased to be able to provide licenses of the required software (MS Project) for this course. Please note, this software is designed to run on Microsoft operating systems.
A true understanding of project management comes not only from knowing all project management knowledge areas and all process groups, nor how to partner with contractors, stakeholders or users, but from understanding how different elements of project management systems interact to determine the fortune of the project. Project management success is established upon mastering the technical, socio-cultural and leadership dimensions of project management. The course learning activities are about the impact of project management on: organizational strategy and decision-making practice; advancement in corporate operations and global competition; and improvement of products and services. The course critically addresses these project success issues and intertwines all ten project management knowledge areas: project integration; scope; time; cost; quality; human resource; communications; risk; procurement; and stakeholders’ management; and all five process groups: initiating; planning; executing; controlling; and closing. The course exposes and addresses the major aspects and issues of the managerial project management process and provides a theoretical foundation and practical solutions to these increasing challenges. Course Materials Fee: Graduate Studies is pleased to be able to provide licenses of the required software (MS Project) for this course. Please note, this software is designed to run on Microsoft operating systems. Prerequisite: MGMT-6030 Management Information Systems should be taken before, concurrently or by Permission of Instructor (POI).
This course explores corporate communication and marketing as closely related strategic areas of great concern to management and as an academic field of study.It also shows the increasingly close relationship between the reputation management function ofCorporate Communication and the Marketing of brand and customer experience, as both are heavily dependent on a rapidly changing media environment that is approached differently. This environment is also illuminated to provide students with basic news literacy. What was once a theoretical model is now the dashboard for increasingly automated (or “programmatic”) corporate responses to the organizational stakeholders. This process is anticipated to have a tremendous impact across the Human Resource functions with attention to ethical issues and brand impact. Pre-requisites: MGMT-6025 and MGMT-6040
Beginning with an overview of HR roles in addressing the strategic needs of an organization, students explore topics that include workforce planning and talent management, thinking strategically about staffing and selection issues, developing internal talent through training, development and education, succession planning, employment testing, successful employment interviewing, and organizational entry and socialization (on-boarding) processes. This course was previously MGT-651636.
The purpose of this course is to impart key financial management skills for entrepreneurship and innovation management through a systematic study of key analytical tools necessary for entrepreneurs to start and manage a successful venture. The course discusses development of a business plan, financial requirements of small businesses projects, through angel investors and venture capital and debt, investment and risk evaluation of project ventures, valuation of project ventures, and raising capital through IPOs and exit strategies for strategic financial management of a business venture. Students in this course should have completed an undergraduate course in Financial Accounting.
Performance management and total rewards systems provides a value proposition to both the organization and its employees by offering a package that should result in satisfied and productive employees that deliver organizational goals and objectives. This course examines how managing individual and organizational performance coupled with a total rewards system can play a strategic role in organizational effectiveness. The study includes an examination of performance management systems, compensation structure and systems design, benefit programs, and an examination of compensation and benefits legislation. The course will also include examination of the contrast between employee and labor relations, employment law and challenges associated with managing a diverse workforce. Managing change to ensure individual and organizational performance to maximize business results through effective change management will also be explored.
This three-credit elective in marketing research will examine the research process as it relates to the specific problems faced in the marketing arena. The study will enable the student to understand and apply the basic concepts of marketing research as a component of business strategic decision-making. The purpose of this course is to introduce the student to the methodology of market research. By the end of this course, the student will be able to analyze data from a marketing research case study and make relevant brand decisions based on this data. Topics include the research process, methods of gathering primary and secondary data from both internal and external sources, designing and testing survey instruments, sample method design, interviewing techniques, and presentations of results, from tabulating and analyzing data.
Strategic planning and management are increasingly essential in a world of rapid change and complexity, relentless competition for funding, and increasing demands for accountability. In Strategic Planning for Public and Nonprofit Organizations, students explore the process by which organizations gain competitive advantage and optimal long-term performance in such an environment. This process is rooted in the organization's mission and values, is dynamic and changes with changing circumstances, integrates plans and actions, and leverages strengths and resources to take advantage of the organization's opportunities. This course was previously MGT-651617.
This course covers the foundations, concepts, tools, and techniques involved in system analysis, design, implementation, and maintenance of enterprise computer applications. Topics include systems’ life cycle concepts; tools and techniques to manage information systems projects; introduction to the management of system investigation and analysis; determining system requirements using process, logic, and data modeling; conceptual and detailed design of system key components; criteria for optimum hardware selection; systems implementation and maintenance. Further, the course addresses information management, data warehouse and data mart utilization, information security and data quality concepts, and how to leverage data and modern business intelligence to deliver RIO for a business. This course was previously MGT-651661.
This course is aimed at examining how perspectives and perceptions of male and female managers affect the workplace. This course will examine gender inequality and stereotypical biases in organizations, career options and upward mobility, work-life integration issues, inclusion and social networks, mentoring, sponsorship of women and participation in TMTs. In addition, the role of women in multinational corporations and startups will be explored. This course was previously MGT-651605.
This course covers topics such as dual careers, cultural norms, home country management, expatriate development, and standards for foreign assignments. The course explores the fundamental issues and institutional barriers which block women's access to international assignments that are essential for promotion to senior management positions. Students examine managerial practices, norms and selection criteria that must be reviewed and/or replaced through an overall reform to organizational policies and cultural values. Students will also explore the unique challenges and competencies needed to succeed in multinational corporations. This course was previously ORG-651638.
This course treats a range of quantitative and qualitative topics that treat special problems in decision making and judgment in the work lives of managers and executives. These topics include: the decision theoretic structure of decisions involving uncertainty, the use and interpretation of imperfect information, the treatment of outcomes when the decision maker is not risk neutral; cognitive and social biases of many types and how to anticipate and treat them in the decision making process, how to best de-bias ourselves, including fostering the reflectivity that is needed to root out deep biases we have long and closely held; the importance of empathy as we seek to understand others, including their own biases; the integration of formal and informal, quantitative and qualitative, insights and tools into general and strategic problem solving. Readings are numerous and varied, and range from academic to popular treatments of good and bad decisions in business and elsewhere, and an even broader range of treatments and topics in bias and judgment. This course was previously MGT-652561.
In this course, students will examine issues related to the ethical conduct of business and managing compliance. By exploring the basic theories of ethics, addressing stakeholder issues as well as obligations that businesses have to owners, customers, employees, the community and society, students will gain insight into how liability can be lessened through effective compliance programs. Case studies will focus on the ethical and legal dimensions of corporate social responsibility. This course was previously MGT-651612.
The overall purpose of this course is to examine issues of business sustainability - the long term, overall impact of a company’s actions on the environment. This course will explore the concept of business sustainability and how to evaluate how it is being pro-actively integrated into core business systems and strategies. The aim of this study is to better prepare managers to deal with this strategic issue. Students will have the opportunity to evaluate the state of environmental practice in their functional areas of expertise, e.g. marketing, finance, accounting, operations, and examine the complex environmental issues facing leaders in today’s global marketplace. This course was previously MGT-651615.
This course in Ethics treats a range of ethical topics, including the self-serving notion of Corporate Social Responsibility that multinational managers face on an ongoing basis in their work, building on the tools of ethical reasoning that allow managers to get beyond opinion and ideology and instead evaluate and deduce the correct ethical course of action. As much of ethical reasoning is contextual, a wide variety of situations are treated, often with competing ethical interests at stake. Students are expected to employ formal and informal methods of reasoning to evaluate ethical problems and actions of executives and others in a variety of case studies, often having to show how one balances competing tensions on the ethical conduct of managers of such firms. Examples include assessments of the conduct of a pharmaceutical firm that gives away AIDS drugs in desperately poor parts of the world, of a firm that illegally pays ransom money to save the lives of kidnapped employees, an energy company whose financial manipulations end up costing thousands of people their retirement savings, the employment of 'faith' as both a guide and a constraint (on oneself and on others) in business, as well as public relations scandals and how to conduct oneself ethically in the midst of them. This course was previously MGT-651622.
This course will examine evidence describing how and why even good and earnest decision makers fail to do well in the face of complex problems. The course is rooted in theory and evidence drawn from recent extensive simulations, and examines a wide range of problems and cases involving both public and private sector judgments, ordinary managers, chief executives, and political leaders and their staff. This course was previously MGT-651631.
This course covers the process of marketing both physical goods and services to businesses providing industrial products such as durable goods, high-tech products, and pharmaceuticals; and businesses providing services such as travel, consulting, food service and financial resources (including banking and insurance). Emphasis is placed on how to identify the diverse nature of global business marketing. Marketing to other businesses becomes complex because of the diverse buying processes in these areas and the existence of multiple buying influences, including influences from customers, shareholders, and the government. Students will develop the skills necessary to analyze both the internal and external business influences and envelop those strategies that maximize the firm's effectiveness when facing this complex business environment. Strategy formation includes the development of appropriate segmentation strategies, marketing and competitive strategies, and product line strategies. This course was previously MKT-650605.
Students have the opportunity to develop individualized studies with their mentor/advisor in Management (MGMT). Please contact your mentor/advisor for more details.
This course explores the different economic, social changes that have occurred over the past decade and their impact on marketing. As global economic growth occurs, understanding marketing in all cultures is increasingly important. The course examines global issues and describes concepts relevant to all international marketers, despite the extent of international involvement. The course will analyze marketing strategies including pricing, legal and ethical issues, regulations, integrated marketing communications, multicultural research, and global brand management. This course is required for the Global Brand Marketing advanced certificate program. Pre-Requisites: MGMT-6025 OR MGMT-6080
This course provides an in-depth analysis of global leadership and strategic global management. In an integrative capstone project, students will apply the leadership and management skills they have gained throughout the program to formulate and implement successful strategic moves in the competitive global environment. A key focus of the project is on the strategy implementation in the increasingly global environment. Topics include Culture and Multinational Management; International Negotiation and Cross-Cultural Communication; Organizational Designs; International Strategic Alliances; Small Businesses Going International and Global Entrepreneurship; International Human Resource Management; Motivation and Leadership; and Ethical and Social Responsibility in the Global Context. This course was previously MGT-651611.
This course was designed to provide an overview of the tools used to make strategic marketing decisions about the firm's brand and its customers. Graduate students with a background in basic research methods will find this course helpful for identifying ways to analyze data in order to make strategic marketing and resource allocation decisions. The course does not substitute for a basic course in marketing but focuses more on quantitative data analysis and its impact on the competitiveness of the firm. Students apply advanced statistics such as cluster analysis and conjoint analysis using big data for marketing decisions and brand management. Case study method and discussions will be used to evaluate competencies in these areas. This course is the capstone course in the Marketing Analytics and Brand Management Certificate. Students in this course should have completed a statistics course such as MGMT-6000 or equivalent. It is advisable that students take MGMT-6155 prior to taking this course.
This course covers the critical skills for strategic leadership, strategy development, including environmental scanning, competitive assessment, entrepreneurial vision and communication, and management of human capital. The study enables students to understand and apply the basic concepts of a learning organization as a component of business strategic decision-making process. By the end of this course, the student will be fluent with the ideas and language of applying innovation and strategic planning for sustainability, and essential management skills such as leading innovation teams and building communication strategies from a stakeholder perspective to facilitate the process of innovation management and strategic planning.
The role of HR and human capital in organizations today is one of strategic value and change agent in which HR members participate in developing the strategic direction for the organization. Emphasis in this course is placed on the way in which the global economy, technology, and business activities such as joint ventures and mergers and acquisitions impact the allocation and deployment of human resources including recruitment and selection, employee training and development, performance management, and career development. Other topics include developing HR strategy, measuring HR outcomes, applying Human Resource Information Systems (HRIS), exploring the role of HR in downsizing and mergers and acquisitions, examining the role of HR in the global environment, and examining HR challenges relating to applications of information technology. This is the capstone course for the HRM advanced certificate.
This course provides knowledge and competency-based framework related to Information Technology (IT) strategic planning, implementation and management. The curriculum is designed for general and technology managers as well as business leaders involved in strategic planning, designing, and implementing IT projects. The focus of the course is on the role of Information Systems and, particularly, integrating Information Technology components in the modern organization, and how IT leaders design and implement IT-dependent strategic initiatives. The course learning activities focus on the impact of IT on operating business models and how IT strategy should be aligned with the business strategy and decision-making practices; the impact of IT architecture to the organizational Socio-Technical System, and the importance of designing and building reliable and secure operational enterprise systems; the significance of IT leadership and the importance of fostering key IT capability and linking IT to business metrics. Prerequisite MGMT-6165 may be waived with permission.
Students will examine marketing issues in the larger context of the strategic planning process and apply marketing principles to a variety of situations relevant to nonprofit and government agencies. Students will consider ethical issues of strategic value and social responsibilities of marketing professionals.
This Project Management certificate capstone course builds on the pre-requisite project management certificate courses. This course integrates the concepts and processes discussed in earlier courses by relating them to evaluating and implementing multiple projects within the framework of portfolio management, project management offices (PMOs), virtual project management, and project monitoring and assessment (Lean and Six Sigma). Students will also learn more about the human side of project management, including team building, managing virtual teams and developing and implementing effective project communications. They will do this by completing a variety of individual assignments, class discussions and a final capstone project. Special Course Materials: Graduate Studies is pleased to be able to provide required software (Microsoft Project) for this course. Please note that this software is designed to run on Microsoft operating systems. Prerequisite: MGMT-6120 Managerial Perspectives of Project Management or instructor permission.
This capstone course identifies leadership and communication strategies to enable women to communicate with higher levels of confidence and self-belief. Networking and self-promotion strategies to help overcome corporate barriers that limit or inhibit women’s access to upper level positions are examined thoroughly. The course also includes topics about ethical leadership, moral courage, and organizational integrity as important factors characterizing women’s leadership. A competency framework will be used to highlight the relationships between hierarchical levels and executive roles and responsibilities, and examples of successful women executives will be used to illustrate the efficacy of the different strategies.
This capstone course is the culminating experience for students in the MBA in Business Management program. It is designed to integrate students’ competencies in leadership, strategic management, ethical decision making and managerial communications, and apply the functional and professional skills they have gained throughout the program to formulate and implement successful strategic plans in the competitive global environment. This course will cover: a) integration of leadership competencies and functional knowledge; b) application of strategic management tools and analytical frameworks used to scan the global business environment; c) assessment of the value of an organization’s resources and capabilities as compared to the domestic and international competition; d) identification of alternatives that could resolve the strategic problems facing an organization; and e) selection of well justified alternative that will best leverage the firm’s core competencies to ensure sustainable competitive advantage. Pre-Requisites: All courses, except electives, must be completed prior to enrolling in Strategic Business Applications. Any exceptions require permission of the instructor and the BML chair. Pre-Requisites: MGMT-6005 OR 6075 and MGMT-6070 OR MGMT-7005 OR MGMT-6122
Students have the opportunity to develop individualized studies with their mentor/advisor in Management (MGMT). Please contact your mentor/advisor for more details.